How to show a Pop up message on selection of a radio button in a survey

SHA3
Giga Expert

‎07-26-2016 10:43 AM

I have a requirement to show a popup message when user selects answer in Survey questions

Say we have 4 radio buttons ranging from excellent to poor, Pop up message saying Comments to be entered should appear.

Any suggestions on how this can be done. Appreciate your response.

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Linda S
ServiceNow Employee
ServiceNow Employee
In response to SHA3

‎07-29-2016 09:00 AM

Hi Shilpa,



Try this and let me know:



  1. Launch the Survey Designer
  2. Load your Survey
  3. Create a new string field for Mandatory Comments:

find_real_file.png


    1. Make it Mandatory
    2. Select the Dependency tab
    3. Make it dependent on the Radio button field
      1. Select the Radio button choices that it should be displayed for:


find_real_file.png



Save and test!   Let me know!


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Linda S
ServiceNow Employee
ServiceNow Employee

‎08-04-2016 06:34 AM

Shilpa,



Can you tell me how this is going?