- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā10-27-2025 02:57 AM
we have Knowledge articles in ServiceNow portal ,when i copy the URL of specific knowledge article from browser URL and pasted the same in teams chat it is giving the generic name like "Knowledge Article - ServiceNow".But it should be name of the article .
For example :
i have copied Knowledge article "Instructions to raise Incident " URL from the browser and pasted in teams chat it should be "Instructions to raise Incident " rather than "Knowledge Article - ServiceNow".
Could you please help on this ?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā10-28-2025 09:53 AM
@Ankur Bawiskar we can achieve this by setting Dynamic page title ,please refer for further details .Add dynamic titles to a page
It worked for my case.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā10-27-2025 03:13 AM
HI @Rajyalakshmi
It's something related to the browser functionality. There's nothing much to do in ServiceNow.
I'm using Edge browser, and it;s working as expected for me.
Regards,
Siva
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā10-27-2025 04:26 AM
I think it is not related to browser ,we have HR servicenow esc portal ,in this portal i tried and copied URL of article from same browser it is giving the article name.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā10-28-2025 09:54 AM
Hi @J Siva ,
we can achieve this by setting Dynamic page title ,please refer for further details .Add dynamic titles to a page
It worked for my case.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā10-28-2025 08:03 PM
@Rajyalakshmi
Thanks for sharing this.
