How to show My Request & My open Tickets widgets always if there are not tickets same as My Approvals on portal

Chaitanya Redd1
Tera Guru

Hello Team,

I'm trying to show My request, My Open incidents on SP page despite if there is any request. 

Can anyone help me how to do this.

 

Thanks,

Chaitanya

1 ACCEPTED SOLUTION

Mohit Yadav
Tera Expert

Hi Chaitanya,

 

If you are using 'Simple List' widget then - Navigate to "Instance Options" and mark 'Show even when empty' as true(Refer screenshot). This should resolve your issue.

 

Please Correct & 👍Helpful, if my answer resolve your issue or hepled moving you in right direction to resolve your issue.

find_real_file.png

View solution in original post

1 REPLY 1

Mohit Yadav
Tera Expert

Hi Chaitanya,

 

If you are using 'Simple List' widget then - Navigate to "Instance Options" and mark 'Show even when empty' as true(Refer screenshot). This should resolve your issue.

 

Please Correct & 👍Helpful, if my answer resolve your issue or hepled moving you in right direction to resolve your issue.

find_real_file.png