How to show request item variables on catalog task list view?

[Sid_Takali]

Hi All,

Need some assistance on how to show request item variables on catalog task list view? So, it can be exported via Excel .xlsx

[Huynh Loc]

Hi @Sid_Takali ,
Please refer to this article and apply to your instance.
https://www.servicenow.com/community/developer-forum/psa-how-to-view-variables-in-lists/m-p/1567626

If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.

[Tanushree Maiti]

• Create a new view for the catalog task records.
• Navigate to System UI → Lists.
• Locate the relevant table and choose the view you just created.
• Insert a new record, entering the variable’s sys_id.
• Return to the list and switch to your new view—the variables should now be visible.

Refer: https://www.servicenow.com/community/itsm-forum/how-to-add-variables-on-the-catalog-task-list-view/t...

https://www.servicenow.com/community/itsm-forum/how-to-add-variables-on-the-catalog-task-list-view/t...

[Aditya_hublikar]

Hello @Sid_Takali ,

You can refer this thread :

https://www.servicenow.com/community/itsm-articles/adding-catalog-items-variables-as-columns-in-list...

If this helps you then mark it as helpful an and accept as solution.

Regards,

Aditya

[SohamTipnis]

Hi @Sid_Takali,

In ServiceNow, catalog variables are not stored as normal fields on the catalog task, so they don’t appear in list view or Excel export.
To fix this, create custom fields on the Catalog Task table.
Then use a business rule to copy values from RITM variables into those fields.
Once stored as fields, you can add them to the list view.
After that, exporting to Excel works perfectly.

Let me know if this answers your question!!😉

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌‌😊

Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10