How to stop auto close of request?

[ericgilmore]

I've got this workflow, that I added an approval to. The problem is, when it's approved, it auto closes the request. I don't want this. I want to leave the request/request item open until someone manually closes it. How do you stop an approval from auto closing the associated request?

[DrewW]

The system has business rules that close any requested item that reaches the Completed stage.  So move setting the state to Completed to the End activity and you should be Ok.

[ericgilmore]

Ok, but that's just it. After the approval (approve or reject) the state is automatically set to closed complete. And even if I set it to something else, it does not effect it. The request and request item are marked closed complete.

[DrewW · Accepted solution]

Look at your workflow, you have the "Wait for Condition" stage set to "Completed" change it to blank or something else.  The system closes any requested item that reaches the "Completed" stage.  If you do not want it to close automatically then do not use the "Completed" stage.  Once there that's it, its closed.

Also you can open the requested item and there should be a related link that will show you the workflow execution and where it is in the process.

[ericgilmore]

@Drew This is what I came up with. It doesn't auto-close and waits at my Wait for condition. Thanks for your help.