How to stop auto creation of SC Task once a reqitem is created.

[Chandra Shekha1]

Hi all,

Once I am creating an SR or Placing order for an item, Request got created and for that item RITM also got created but at the same time SC task is also getting created, I do not want SC task to be automatically created, I want to create it manually.

can anyone help me to stop the creation of SC Task once reqitm is created

Regards

Chandra Shekhar

[Alberto Consonn · Accepted solution]

Hi Chandra,

you have to check the OOTB Workflow in the sc_req_item table used for your Catalog Item, example:

 

You will find the Workflow Activities "Catalog Task":

You can customize the Workflow as per your requirement (delete the Catalog Task creation), in this way they will not be created automatically.

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

[Ankur Bawiskar]

Hi Chandra,

Check how it is configured to create catalog task;

1) either in workflow using run script or catalog task activity

2) after insert business rule on sc_req_item table which is creating this

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Chandra Shekha1]

on the same note i have another que, if i am creating workorder, i don;t want to pass REQITM no, i will only pass REQ number and i want it to automatically fetch the value of RITM from REQ

Any suggestion, how to do this

[Ankur Bawiskar]

Hi Chandra,

Can you share the script you are referring?

Regards

Ankur