How to stop notifications when records are inserted / Updated in incident table through Transform maps.

[chanikya]

when incident is INSERTED/ UPDATED in incident table immediately   notification fired .

now i request you here

when i import incident records   using Excel file   into Dev instance   using Transform maps , should not fire any notification , so how to   stop notification   when incident is INSERTED/UPDATED through Transform maps.

[Jaspal Singh]

Hi Chanikya,

From transform map you can uncheck Run Business rule option if you have events created for notification alerts but be sure as this would not run any Business rule if unchecked. If there are no events & directly notifications that runs on insert/update then you need to disable those notifications & then run transform.

[chanikya]

Hi Jaspal,

means,

1.should i have to uncheck Run Business rule   in trasform maps and

  2. disable incident related notifications from list Notifications.

right??

[Jaspal Singh]

Either would do. If you have events & they are incorporated in Business rules then uncheck the option. Else, you can disable notifications.

[Dubz]

If this is a one-off import of data then you could probably get away with just temporarily disabling your notifications. If this is something you will be doing regularly i would advise against it.