how to translate portal

Prati
Tera Contributor

Hi All,

Can anyone guide on portal translation?
we need to see portals to display fields with different language.

Thanks and Regards,

1 ACCEPTED SOLUTION

Musab Rasheed
Tera Sage
Tera Sage

Hello Prati,

You need to enable translation debugger and see where exactly you need to translate, there are 5 tables available in which you have to make entry based on where debugger points to, there are three links reading which you will understand completely. Mark my answer as correct if that helps.

https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/localization/reference/r_TranslationTables.html

https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/localization/task/t_DisplayATranslationPrefix.html#t_DisplayATranslationPrefix

https://community.servicenow.com/community?id=community_article&sys_id=09ca204b1bd94d101e579979b04bcb35

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

View solution in original post

3 REPLIES 3

Musab Rasheed
Tera Sage
Tera Sage

Hello Prati,

You need to enable translation debugger and see where exactly you need to translate, there are 5 tables available in which you have to make entry based on where debugger points to, there are three links reading which you will understand completely. Mark my answer as correct if that helps.

https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/localization/reference/r_TranslationTables.html

https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/localization/task/t_DisplayATranslationPrefix.html#t_DisplayATranslationPrefix

https://community.servicenow.com/community?id=community_article&sys_id=09ca204b1bd94d101e579979b04bcb35

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

thank you for your help. Links provided in the descriptions are very helpful.

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Prati,

Check ServiceNow's document on "Internationalize a widget". It provides steps with examples on how to internationalize a widget.

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/build/service-portal/conc...

Following steps can be used to translate a custom form

  1. Open a form
  2.  Right click on the label name to translate and select "Configure Label"
    find_real_file.png
  3. Update "Language" to the language code to translate to and edit "Label" and "Plural" fields to the translated text. In the following sample, I'm adding a Japanese translation.
    find_real_file.png

  4. Right click anywhere on the header area and seledt "Insert". Selecting "Save" will update the English translation so be aware.
    find_real_file.png