how to trigger a mail notification when field value changes?

[Gudu]

Hello Developers,

in change module , When the implementation activity is completed , it goes to PIR stage and in PIR stage 

Now my task is in PIR stage when status is completed and failed change is any one of the drop down list excepot change status unknown  , i need to drop an email to the change initiator to fill the PIR INFO details form. 

For this i have created a notification as below , please suggest if it is correct or not or else please suggest what will be the way to achieve this.

Please let me know if i am doing correct or not ?

And also i want to trigger a notification to the change management group when the change initiator fill the form and saves on the change form , could you please guide how to achieve both the way?

[Mohith Devatte]

Hello ,

so if you want to trigger a notification when task goes to complete state then you might have to configure your notification on your post implementation review task table .

Also how will the change initiator will form the form ? what can be the trigger condition ?

[Gudu]

Hello Mohith,

I have edited my question , please have a look again and suggest.

[Uncle Rob]

This is going to fire for EVERY SINGLE UPDATE if a ticket has Failed Change (one of these) and State is Completed.   Hit save 100x = send 100 emails.

I think you want the "changes to" operator on status.   "Status CHANGESTO Completed"

And also i want to trigger a notification to the change management group when the change initiator fill the form and saves on the change form , could you please guide how to achieve both the way?
Terrible idea.  Just have a dashboard that your Change Managers keep up.  Notifying them of every single change is going to be spam.

[Gudu]

Hi Robert,

Thank you for your reply . i will app the filter condition as you suggested. 

if i have any questions here, i will post.