How to trigger parent table notifications to child table to

Chaitanya Redd1
Tera Guru

Hello Team,

I have created new customised table and in that there are four child tables. I'm trying trigger notifications for all the table which I have created on Parent table. Can anyone help me how to do this because I can see there is no inherit option on Notifications which can trigger for child tables as well.

I have created a event for trigger based on event but here I have written Business rule but it's also not working.

 

Thanks,

Chaitanya

1 ACCEPTED SOLUTION

Hi,

Since you mentioned event triggered and processed please check this

1) you are sending recipient as gs.getUserID()

2) in email notification are thess checkbox as true

a) Send to event creator as true

b) Event parm1 contains recipient as true

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

18 REPLIES 18

Hi Chaitanya,

  1. Confirm that an event was created and verify that the events process job is running . For more information, see KB0523580: Verify that the events process job is running.
  2. Confirm that an event was created and verify that the notification event was generated. For more information, see KB0528653: Verifying that the notification event was generated
  3. Confirm that an event was created and review the general procedure on creating events and setting up associated notifications. For more information, see Events and Email Notification.
  4. Confirm that an event was created and verify that the events process scheduled job is running. For more information, see KB0524525: Verifying the events process scheduled job is running.

 

- Pradeep Sharma

Hi,

Since you mentioned event triggered and processed please check this

1) you are sending recipient as gs.getUserID()

2) in email notification are thess checkbox as true

a) Send to event creator as true

b) Event parm1 contains recipient as true

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Megha Padale
Giga Guru

Hi,

Check this, 

https://community.servicenow.com/community?id=community_question&sys_id=e0e50f21db1cdbc01dcaf3231f96...

If my answer helped you in any way, mark answer as helpful and correct.

Thanks and regards,

Megha.

Manish Ranjan
Tera Contributor

omg