How to trigger survey notification after x days of RITM closing?

[Abhi33]

Hi All,

I have created a Survey which is going to be triggered when the RITM is closed.

I have create a notification to send this survey link to the User.

How can this notification be sent to the user after x days of RITM closure.

Regards,

Abhi

[Ankur Bawiskar]

Hi,

your event is on RITM table but notification is on assessment instance table so it won't work that way

Why not to have simple notification on RITM table which triggers on event

Also that notification should not have any condition

then test it

Regards
Ankur

[Abhi33]

Hi,

Whenever the RITM closed a survey instance will be created so whenever the survey instance gets created based on that instance conditions the notification will be sent to the user. So the notification is configured on Assessment_instance table

Is there any alternative to send the notification other than this, like can we use the BR condition in the advanced scripting of notification to trigger

Regards,

Abhi

[Ankur Bawiskar · Accepted solution]

Hi,

As per your question you want email to be sent x days after RITM is closed

Then your BR, event, notification should be on RITM table

Regards
Ankur

[Abhi33]

Hi,

I've created all these on assessment table it's working, Thanks for the help.

Regards,

Abhi

[Ankur Bawiskar]

Glad to help.

If my response helped you please mark it correct to close the question so that it benefits future readers as well.

Regards
Ankur