How to Update Propose Major Case pop-up window?

haley52 · ‎11-27-2023

How can I update the "Propose Major Case" pop-up window on the Case form, to add new fields and logic?

See attachment

ssellmeyer · ‎11-29-2023

Pro Code Modifications need to be made to:

UI Action: Propose Major Case

UI Page : mim_propose UI Page

View solution in original post

Dr Atul G- LNG · ‎11-28-2023

Hi @haley52

https://INSTANCENAME.service-now.com/now/nav/ui/classic/params/target/sys_ui_action.do%3Fsys_id%3D14...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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ssellmeyer · ‎11-28-2023

Can you be more specific as to how to update the UI Action?

Thank you,

Dr Atul G- LNG · ‎11-28-2023

Hi @ssellmeyer

Mate, go to UI action in Navigation bar

Open in list view

search for the propose UI action

and go to script, read that and make changes to add fields. It is not that straight forward. So you need to write code for this.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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ssellmeyer · ‎11-28-2023

Can you provide specific details please