How to update security on a list view

[allentschumper1]

Hello -

So, maybe its because it's Friday, but this seems simple.  I want to be able to "open up" fields on a list view to be editable there and having a hard time finding where I can do that.  

There are some fields where you can do this and others you cannot.  I was thinking it was an ACL, but I am unable to determine which and the ones that do seem like they would do what is needed...well, don't do what is needed.  Here's a look at the list below.  In particular it's the Category and Subcategory fields.  if you double click them they have the pop that says "security prevents..."  which would tell me ACL...but again, which one?  The table these records are on is extended to TASK.  If you dive into a record itself then you CAN edit those fields.  

[Allen Andreas]

Hi,

You can use ACL security debugging to help, but generally it's due to things like: the field is read-only on the dictionary, there's some sort of list client script preventing edit or the ACL of type list_edit.

Another thread here talking about ACL debugging: https://community.servicenow.com/community?id=community_question&sys_id=f7b5c321db1cdbc01dcaf3231f96...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[allentschumper1]

Hmm.  All good information, but I am still not seeing what I need.  I don't see a list_edit ACL that would hamper things.

My confusion is coming in with the fact on the list screen you cannot edit the field but when you go to the record you can.  The dictionary records for the fields are not set to read only at all.  

[sachin_namjoshi]

Are these category, subcategory fields dependant on other field e.g CI on your table?

Regards,

Sachin

[allentschumper1]

ha, was hoping you wouldn't ask that.  But yes, they are dependent on the Contact Type field.