How to update state value record using Flow Designer?

[Lisa Goldman]

Hello,

I need your help. I added a new state value called "Closed Cancelled" in the state field.

However, when using Flow Designer to update the state value, I could not see the  'Closed Cancelled" value on the select choice list.  Please advise.  Thank you

[J Siva]

Hi @Lisa Goldman 
The "state" field in catalog task is inherited from the "task" table. Therefore, ensure that the "Closed cancelled" option is available for manual selection in the "state" field of the SC task record.
If you add "Closed cancelled" under task table, then it'll show up in the flow. OR else Remove that particular action and create new action & see if it shows.

Regards,
Siva

[Siddhesh Wani1 · Accepted solution]

Hi @Lisa Goldman , 

Try to build the Flow from start again. The flow is not updated with the new field you created. 
Check the state Closed Cancelled should have inactive false.
Check the record in the sc_task table is your new field is visible there or not. 


Please Mark Correct if this solves your query and also mark Helpful if you find my response worthy based on the impact.

[Nilesh Pol]

@Lisa Goldman can you 1st verify task form manually whether sc_task.FORM showing your new choice on the form Closed cancelled or NOT, 

If yes, then remove the update record action, refresh flow and add record action again.