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10-05-2020 03:39 AM
ITIL users should be able to search for users from all locations in "on behalf of" field, otherwise users specific to that location should be filtered in record producer/service portal.
So, for the field, I used the advance conditions, in the reference qualifier like this, but it is not working.
Solved! Go to Solution.
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Service Portal Development
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10-05-2020 06:18 AM
javascript: (gs.hasRole('itil') ? 'active=true' : 'location=' + gs.getUser().getLocation());
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10-05-2020 09:34 AM
You are very welcome! Glad we could help! 🙂
