HRSD features upgrading from Vancouver to Washington (HRSD)

[NAGASREERB]

Hello Community,

Functional improvements between Vancouver and Washington (functionalities available in Washington but not in Vancouver) 

1. Knowledge management (any widget/measurement improvement?  (HRSD)
2. Virtual Agent 

Thanks in advance

[Community Alums]

Hi @NAGASREERB ,

I have answered your question here :

https://www.servicenow.com/community/developer-forum/hrsd-new-features-from-vancouver-to-washington/...