HTML field is not rendering as table

[Priyanka125]

Hello Experts,

I need to show some details in table format, for that i have created a HTML field on Incident form and in that field i have added below value and save the form:

<table style="width:100%">
  <tr>
    <th>Firstname</th>
    <th>Lastname</th>
    <th>Age</th>
  </tr>
  <tr>
    <td>Jill</td>
    <td>Smith</td>
    <td>50</td>
  </tr>
  <tr>
    <td>Eve</td>
    <td>Jackson</td>
    <td>94</td>
  </tr>
</table>

after saving incident form, HTML field still show HTML code as mentioned above it does not render html view (in table format).Please help me to understand  if i have done anything wrong.

Thanks,

Priyanka

[Willem]

Also refer to:

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/form-administrati...

[Priyanka125]

Thanks Willem.

Property "glide.ui.html.editor" valus is set as htmlarea not TinyMCE.

[Willem]

Change it to TinyMCE to have the option available.

Also TinyMCE is more modern.

[Priyanka125]

Thanks Willem, so for that do i need to install any plugin or just changing it to tinymce would be ok.

Will there be any impact of changing TinyMCE from htmlarea.

[Willem]

You can just change the value.

It is best to first try this in your developer instance. And check if it is preferred this way.

If it is not what you want, you can always revert the property back.