HTML field is not rendering as table

[Priyanka125]

Hello Experts,

I need to show some details in table format, for that i have created a HTML field on Incident form and in that field i have added below value and save the form:

<table style="width:100%">
  <tr>
    <th>Firstname</th>
    <th>Lastname</th>
    <th>Age</th>
  </tr>
  <tr>
    <td>Jill</td>
    <td>Smith</td>
    <td>50</td>
  </tr>
  <tr>
    <td>Eve</td>
    <td>Jackson</td>
    <td>94</td>
  </tr>
</table>

after saving incident form, HTML field still show HTML code as mentioned above it does not render html view (in table format).Please help me to understand  if i have done anything wrong.

Thanks,

Priyanka

[Miguel Donayre]

It's not about earning points, it's about helping. 

[Harsh Vardhan]

I don't think it will impact, you will get extra html toolbar on your all html type field on your instance. you can update the properties "glide.ui.html.editor" and set "tinymce".

If you see the official HI Article , it has mentioned as well to change it. 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0823211

[Priyanka125]

Thanks Harshvardhan.

Changing value from htmlarea to tinymce has been resolved the issue.

In Article its mentioned issue will be for orlando release on wards but we are still on Newyork.

[Willem]

@priyanka Hardshvardhan just repeated what I said before...? What was the difference?

[Harsh Vardhan]

your second response just repeated what i have responded initially on this question ? did you see that ?