I am try to adding Risk Assessment Questionnaire on ServiceNow Standard Change template form.

Vamsi_Y
Tera Contributor

Hello Team,

 

How i can add the below task :- 

 

I am try to adding Risk Assessment Questionnaire on the ServiceNow Standard Change template form.

 

Can you please help me.

 

Please find the attached screenshot. 

 

Thanks,

Vamsikrishna.

 

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vamsi_Y 

 

Adding risks assessment against standard changes is not best pratice the reason is, standard changes are pre approved and considered as low risk and deployed any time, if you add risk assessment you need to do changes in OOTB

- risk assessment Ui action

In Flow as well.

 

I would like to the business case for same.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Dr Atul G- LNG
Tera Patron
Tera Patron

You can't add risk question in templates.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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AshishKM
Kilo Patron
Kilo Patron

Hi @Vamsi_Y , 

Do you have risk question on standard change form ? if yes share the screen shot.

If the CHG form has columns ( variables ) then you can add the same in template.  However all standard changes are pre-reviewed for risk which is default low.

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Vamsi_Y
Tera Contributor

Hi @Ashisk,

Our change form contains a risk field, however it is read-only. Also, I need to include the risk assignment questions in the standard change templates.

 

Thanks,

Vamsikrishna.