Notify on rejected records during import set run
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04-26-2018 09:17 AM
Hi
I am running a scheduled job that runs a transform map. The transform map does its job to insert/update/reject the records. How would I consolidate and send a list of rejected records (with a reason, if possible) through an email notification?
Let's say there were 50 records, out of which 30 were inserted/updated and 20 were rejected. I need to send these 20 records to the customer via email notification.
Thank you!
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04-26-2018 09:03 PM
Hi Vipin,
Create a BR on the import set table and get all the skipped/ignored/error records and pass them to an event parameter. Create an event and notification and share it with the user.
Regards,
Ram M
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04-27-2018 07:14 AM
Sorry, I forgot to mention. Basically, I want the user to click the link in the notification and download the CSV. Sending an email notification is not a problem. The issue here is I want them to see only the rejected records.
I am thinking to create two fields, date and rejection reason at the source table. As my transform map is running, I will update the date and rejection (I will run this rule only on rejections). Once the transform map is complete I will create an event and send the link of the source table with query parameters (date and rejection reason is not blank).
I was thinking, There should be an easy way out without creating the business rule or the fields. So that is why thought to put this in the community to check.
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04-04-2024 06:21 AM
Hi @Student5
You can write a OnComplete Transform script, see this post:
Solved: Issue capturing import set errors to email to a us... - ServiceNow Community
Please accept the solution to close this thread.
Thanks,
Laveena