I am try to adding Risk Assessment Questionnaire on ServiceNow Standard Change template form.
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04-03-2024 04:20 AM
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04-03-2024 01:59 PM
Hi @Vamsi_Y
Adding risks assessment against standard changes is not best pratice the reason is, standard changes are pre approved and considered as low risk and deployed any time, if you add risk assessment you need to do changes in OOTB
- risk assessment Ui action
In Flow as well.
I would like to the business case for same.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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04-03-2024 01:59 PM
You can't add risk question in templates.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-03-2024 02:58 PM
Hi @Vamsi_Y ,
Do you have risk question on standard change form ? if yes share the screen shot.
If the CHG form has columns ( variables ) then you can add the same in template. However all standard changes are pre-reviewed for risk which is default low.
-Thanks,
AshishKM
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04-03-2024 11:47 PM
Hi @Ashisk,
Our change form contains a risk field, however it is read-only. Also, I need to include the risk assignment questions in the standard change templates.
Thanks,
Vamsikrishna.