I am trying to create a background script for closing a change, for which workflow has broken

[sunthosh]

Hello

I am trying to create a background script for closing a change, for which workflow has broken. Advise on it please.

function getUserRegion() {

  var u = gs.getnumber();

  var gr = new GlideRecord('change_request');

  gr.addQuery('CHG00046',u);

  gr.query();

  while (gr.next()) {

          gr.u_stage= 7;

          gr.update();

  }      

[Chuck Tomasi · Accepted solution]

If you need to change the state, then update the script to use the state field instead.

var gr = new GlideRecord('change_request');

    if (gr.get('number', 'CHG00046')) {

          gr.state= 7;

          gr.update();

[sunthosh]

Thanks for the perfect code, i found my closed state was 3. The code did other magic's

[Chuck Tomasi]

You are welcome.

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

If you are viewing this from the community inbox you will not see the correct answer button.   If so, please review How to Mark Answers Correct From Inbox View.

Thank you

[Chuck Tomasi]

Hi Hari,

Don't forget to click the "Correct Answer" so we can close out this thread. Thank you.

[sunthosh]

Its done thanks, for all the help.