I am working on the servicenow to Jira Integration I am getting this error.

[dhineshkumar]

Hi Team 

Can any one assist me on this error.

Thank you.

[Sandeep Rajput]

@dhineshkumar Please check this thread on Atlassian forum and see if it helps https://community.atlassian.com/t5/Jira-questions/Getting-an-error-when-using-rest-into-JIRA/qaq-p/1...

[Vaishnavi Lathk]

Hello,

A 400 error typically indicates a bad request, meaning there's something wrong with the request you're sending to the ServiceNow REST API. Here are a few common reasons and steps to resolve the issue:

1. Check Request Format: Ensure that your request is properly formatted according to the ServiceNow API documentation. Double-check parameters, headers, and payloads.

2. Authentication: Verify that you're properly authenticated to access the ServiceNow API. Make sure you're providing the correct credentials or tokens.

3. Permissions: Ensure that the authenticated user has the necessary permissions to perform the requested operation. Check the role and access controls in ServiceNow.

4. Data Validation: Validate the data you're sending in the request. Make sure it meets the requirements and constraints defined by the ServiceNow API.

5. URL Encoding: Check if any special characters in the URL or request body need to be properly encoded.

6. Request Limits: Ensure that you're not exceeding any request limits imposed by ServiceNow. Check for rate limiting or quota restrictions.

Basically Error 400 refer to Bad request it happen due to incorrect request. Check the Rest Api request wheather correct or not.

Thanks,

Vaishnavi Lathkar

PS: Hit like, Helpful or Correct depending on the impact of the response

[Sohail Khilji]

@dhineshkumar 

its an issue in your configuration...  400 indicates client side or source error.