I have a catalog item in status checked out , and i'm not able to remove the checked out

Roberto21
Kilo Contributor

I have a catalog item in status checked out , and i'm not able to remove the checked out 

Neither cancel the checkout neither in the catalog builder

Message:  You cannot edit this item here as it is checked out for editing in Catalog Builder

Could you support me ?

 

 

Thanks in advance

Roberto

 

 

Screenshot attachedfind_real_file.pngfind_real_file.png

 

 

 

find_real_file.png

7 REPLIES 7

Community Alums
Not applicable

Hi,

 

Hope you are having the SN Utils in Chrome.

 

1. Open the catalog item where you are facing issue regarding publishing/Checked out.

2. Double click on the field label, it will pop-up the below box.

 

MeghnathKale1_0-1680625794796.png

3. Add the Value as "draft" and save the form.

 

It will definitely resolve your issue.

 

 

Please mark the answer as Helpful !!

Regards,

Meghnath Kale

 

 

 

snow2p
Tera Expert

This problem still exists in Tokyo for me as admin. When I click "Edit in Catalog Builder" as shown in the image below:

snow2p_0-1695165076561.png

It immediately switches to the "you cannot edit this item here as it is checked out for editing in Catalog Builder"

snow2p_1-1695165205236.png

It's an endless loop. Cancel check out -> Edit in catalog builder -> you cannot edit.

 

Meghnath's suggestion to double click the state field does nothing more than show me greyed out fields that I am not allowed to select. "Draft" is one of the choices, but I can't select it. Is this behaviour different if I am not on a developer instance?

Rakesh Giri
Tera Contributor

Hi,

Was this ever resolved? If not the simple thing you can do is export the XML. Edit below

 

<state>publishing</state>  to <state>draft</state>

 

<checked_out\> to <checked_out>false</checked_out>

 

re-import the XML and its done.