Hello everyone,I have an requirement to add a show less /show more to journal fields (worknotes/comments).Is it possible to render the journal fields as on service portal it can be achieved via service portal widget but i don't know how to achieve it...
I'm really new to UI Builder and have a business requirement that I need help with. Currently, in the core UI forms for catalog tasks (SCTASK), we have a UI Macro on the form that provides a list of consolidated work notes and user comments for the e...
Hi All, I have created one calander report and called it in the portal widget.But my requirment is all the user want to see all the change details in the catalnder report is this posible .?
Hi,While submitting the catalog form, we provided a value for the "When is Request Needed By" date/time field as 2026-03-22 13:05:43. However, shortly after submission, when the notification is sent to the approver/user, the same field value is displ...
Hello All,I’m building a Scripted REST API to allow a trusted 3rd-party system to upload files to ServiceNow. We can’t use the standard Attachment API because, : The Attachment API requires a target record sys_id and table name.The target table (sn_...
For Catalog Item Configured 2 Approvals in flow when 1st Approved 2nd generated then1st Approval resets to Requested Any idea Why? it happens only in Prod and not on Dev and Test Environment
Australia (General availability planned on May 2026) is the key milestone for Platform Analytics (the new unified analytics capability of ServiceNow), since starting from that release, legacy dashboards will no longer be accessible and will be consid...
Hi, I was wondering how I can remove the shopping cart icon from the catalog item preview in VA chatbot. Thanks in advance.
Hello community! I have a requirement to create a new folder in the Image Directory picker. As shown in the attached image, there are currently 7 default folders: /images/ assessment demand editor icons sample-profile-photos UPLOADS Does anyo...
To show the Agenda View by default when a calendar report is in the Month view, I thought that you must use Portal Preferences to override the standard display behavior. While the Visualization (report) Designer allows you to set the "Default view" t...
Hi ThereI have added a search group to look at [alm_asset] and [alm_hardware] and allocated the roles of admin and itil.I would think that If I have these tables selected ServiceNow should perform a search against all fields on both tables, however w...
Hi Experts, I would like ask your help on how to configure the Knowledge Article 'Most Recent tasks' to be visible as well in the KB view of Agent workspace.I would appreciate any inputs regarding this matter. Thank you very much.
Our requirement is this:In project workspace we have two related lists, both on pm_project_task table - one is filtered by parent, the other by top project. We dont want users to be able to create new tasks from the top project related list, as it cr...
Hello, I have a script action which parses MRVS objects and return a html table string. This works when needed for flows. I wanted to use this also in a email script, so I created a sub-flow which will call the flow script action. (as I cannot call t...
Hello everyoneI need to generate a report of the standard change templates containing all the template information, name, description, etc, and the change request values: Implementation Plan, Rollback Plan, Test Plan, Assignment Group. I have some of...
