trigger on sys_email table in flow designer
Hi: I want to have a trigger on sys_email table in flow designer, but the table is not there to select. Any idea how to enable it?Thank you!
Forum Posts
How to delete an application from ServiceNow IDE?
I created an app in ServiceNow Studio's ServiceNow IDE and I need to delete it, but, I don't see an option to delete an app.I have already deleted the app from Systems Application > My Company Applications, but it still appears in IDE. Does anyone kn...
Resolved! Create a field on cmdb_ci table in a domain separate enviroment
Hi, I am planning to create a custom checkbox on cmdb_ci table, on a particular domain. how do i make sure if that field is not accessible (read/write/update) by other domain users.
Resolved! How to populate list collector from client script
Hi,How can we add managers in list collector variable based on group selected in another list collector variable using onSubmit client script.Kindly note that multiple groups may have same managers but the list collector variable holding managers sho...
Report reference column
Hello Guys! Do you know if it is possible to use dotwalking and show columns from incident_sla table if report is created based on incident table. I need to be able to assign tickets to group and user to assigned to, thats why i need to use incident ...
Workspace yes and no popup
Hi,function onClick() { var comments = g_form.getValue("comments"); if (!comments) { alert('The "Additional comments" field must be filled in before the transtitioning to Canceled'); return false; } g_modal.confirm('Conf...
Project workspace status report dropdown default
Hello All, On project workspace, For status reports we have the 'create new' button with dropdown option as 'copy' like in the below screenshot. I want to make 'Copy' as default button instead of 'Create new' and put 'create new' in the dropdown opti...
Template table name is getting messed up when I move my Kb article template to other instance
Hey everyone, I am facing a weird issue, I created a template but I captured it in update set when I finished the template. I was not capturing it from the moment i started making it. Screenshot of the template :Now when I move the update set to the ...
Use of regex in Vulnerability classification rules
We have performance issues while running classification rules or during the import of vulnerability data into our instance. We have a lot of rules which uses the "contain" condition to classify vulnerabilities. I was thinking of using regex for the s...
Work notes only copied to one task, not all
Hi My business rule isn’t working as expected. What am I missing? When I add work notes to Task 1, they only update Task 2, but Task 3 doesn’t get any of the notes. It seems to copy notes from Task 1 to Task 2, but Task 3 remains unchanged (function ...
Multi-Factor Authentication Pair Device Response is Invalid
Good morning,We just upgraded our dev instance to Yokohama. MFA is being enforced for accounts that do not use SSO.We have one account that fits this criteria - when I try to setup MFA on that account I get a message " Response is Invalid" when it t...
Playbook Attachments Mandatory
Hello, I'm wanting to make adding an attachment to the playbook activity mandatory. As in the User can not move on to the next activity until an attachment is attached and a notification pops up informing the User of this requirement. Does anyone kno...
Order Guide not displaying Next/Submit buttons in Service Catalog
When I'm in the Service Operations Workspace and put in the name of a Catalog Item in the search bar on the upper right, the Catalog Item has no "Next" or "Submit" button.Note that this Catalog item is an Order Guide. So far, this only appears to hap...
Retired values are showing even after saving the records
Requirement :In Line of business field we have to Retire values (“Home”, “Personal Auto & Home”) and these values must remain visible and editable on existing records that already contain these values, but shall not be available as options for new r...
Certificate Based Authentication in Data Source
Hi All, I am working with a client to collect files from an SFTP location and process in ServiceNow. We would like to use the data source for that however here are my queries - 1. The customer want to do certificate based authentication, Is there an...
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