I lost admin access for my PDI instance how can i get back admin role

[Deepika Desai 1]

I lost my admin access for PDI instance, During some testing purpose i removed roles for my self

Now i can i get back admin role for m pdi instance... can anyone please help me on this

[Satishkumar B]

Hi @Deepika Desai 1 

Check this: https://www.servicenow.com/community/training-and-certifications/i-lost-admin-rights-of-system-admin...

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[Mark Roethof]

Hi there,

Thats why its a best practice to NOT work under the admin user though create your own user, so you always have a backdoor. Unfortunately now... your lost. Since ServiceNow does provide any support for PDIs, your only option is to wipe the instance or request a new one.

Unless, you perhaps have a different admin user (assume not, else you wouldn't have asked) or an integration user with admin role (with which you could repair your roles through API).