I lost my PDI. It was active yesterday

BineshB · 3 hours ago

Hi - I dont see my instance when i login today . It is asking to request instance & when I tried with direct URL - it says user name / password is wrong ( User name or password invalid. To reset your admin password click here. Please note this is different than the credentials used to sign in to the Developer Site. )

Dr Atul - LNG · 2 hours ago

Please reset password from developer site once

https://youtu.be/KL5PNDPeyeU

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul - LNG · 2 hours ago

Please reset password from developer site once

https://youtu.be/KL5PNDPeyeU

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

BineshB · 2 hours ago

Thank you Atul . I will try this & update .
Appreciate your support & guidance always

Tanushree Maiti · 2 hours ago

Hi @BineshB

The ServiceNow-provided admin credentials differs from one instance to another.

You can reset the admin password through the Developer Portal to keep it consistent across instances and make it easier to remember.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti