I want to convert the Knowledge Approval Workflow to Flow.

pandeyved
Tera Contributor

Hi All, 
I need to convert the Knowledge Approval Workflow to Flow, But I am getting stuck at begin condition. As in Flow we need to give trigger condition. 
Scenario:
When any user create any article then it will be in Draft mode as he clicks on PUBLISH, then it will go to review state and then ask for approval.
But this I am not able to do in Flow, when I am giving trigger condition as Record gets created or updated in kb_knowledge, which is not working properly.
This is how start of Workflow, which I need to change to flow:

pandeyved_0-1698224701836.png

Please suggest.
Thanks

5 REPLIES 5

Brian Bouchard
Mega Sage

If you're referencing the workflow stages, you should be able to reproduce those using Flow Designer Stages:

https://docs.servicenow.com/bundle/utah-build-workflows/page/administer/flow-designer/concept/flow-d...

No no, I need to know how I should start in Flow as it is defined in workflow

Dipen Wadhwana
Giga Guru

Hi @pandeyved ,

 

Can you please try to add below condition and check if it helps you.

DipenWadhwana_0-1698236989987.png

Please mark my solution as helpful if it worked for you.

Thanks @Dipen Wadhwana , I tried this, but when I am saving the Knowledge Article, then only it is asking for approval. Ideally it should ask when we click Publish.