I want to sort My task widget open Approvals in descending order on esc portal?

mania · ‎12-18-2023

Hi

Can you please help on this. It will helpful.

Thanks in Advance!

Dr Atul G- LNG · ‎12-18-2023

Hi @mania

Have a look here:

https://www.servicenow.com/community/developer-forum/my-approval-widget-sorting/m-p/1554404

https://www.servicenow.com/community/itsm-forum/how-to-show-records-in-descending-order-on-the-widge...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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mania · ‎12-18-2023

@Dr Atul G- LNG

I Have tried this code : gr.orderByDesc ('sys_created_on'); which you provided links but not working in my server script the same code. Can you please help me to where that code will be placing.

Can you please help me.

I have attached my Server script code screenshot's for your reference.

Thanks!

Mania

Dr Atul G- LNG · ‎12-19-2023

Hi @mania

Sorry I am not coding expert here . But it should work.

@Community Alums @AshishKM @Sanjiv Meher @Anil Lande experts please advice.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums · ‎12-19-2023

Hi @mania ,

Records are sorted in descending order of field "closed_at" if it is available, else they are sorted in descending order of field "sys_updated_on".

This issue has been fixed in Feb'23 (version 28.0.2) store release of Employee Center apps. Please request to upgrade to the fixed version to get a permanent fix.