If two email notifications are configured for same event firing then which notifcation would work?

[nagapramodkanch]

I have two notifications that are to be triggered for the event "approval.inserted" which one would it result in sending?

[Mukesh Sharma]

It will trigger both. you can try it as well. That will give you better understanding and confidence

[Pradeep Sharma]

Hi Naga,

You can set the weight in the email notification. System will fire the notification with the highest weight.

http://wiki.servicenow.com/index.php?title=Email_Notifications

[ars1]

Both notifications will be fired at same time unless you specify weight to any one of them. The system only sends the notification with the highest weight. All other notifications are moved from the Outbox to the Skipped mailbox.

For more information   - Email Notifications - ServiceNow Wiki

Thanks,

Ashish Rai

[nagapramodkanch]

Hi all,

thanks.

Both the notifications had different conditions though the firing event name were same. But that wasn't working when i checked email logs , but now I see that the mail is sent in the logs, not sure of the reason why only this kinda notification its getting delayed.