Images on Survey only to admin users

[Walmag Castro S]

Hello, I have a problem with Surveys. Anyone who can help, thank you.
I created a Survey with the Question data type Image Scale, where I added an image, as shown in the picture.
However, when accessing the survey, only users with the "admin" role can see the image.
Thank you in advance.

 

[Allen Andreas]

Hello,

Please see the following support article for assistance: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715925

Per your other thread (since you have a duplicate post -- I've linked below)...the table specific on the attachment record isn't where the attachment/image is for it to be seen, it's still the sys_attachment table. So if the respective user(s) don't have "read" access to your attachments, then they can't see it.

[Allen Andreas]

This also appears to be a duplicate question you already posted: https://www.servicenow.com/community/service-management-forum/survey-the-image-on-the-field-type-quo... 

[Walmag Castro S · Accepted solution]

Hello, Allen. Thank you for your reply.
The question was duplicated because I tried a different approach.
However, I discovered that a custom field was created in the sys_attachment table, to check whether the attachment should be shown or not according to the user's role.

Once again, thank you for your time and availability.