We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Impact

AtifS
Tera Contributor

My impact doesn't show up unless the category is software. I created a new UI that the condition is category is anything. Impact should be visible. Yet this hasn't helped. Can someone guide me please.

1 ACCEPTED SOLUTION

@AtifS Deactivate the UI Policy where the condition is "Category is software".

View solution in original post

10 REPLIES 10

J Siva
Kilo Patron

Hi @AtifS 
Could you please share the scresnshot of your UI policy?

Regards,
Siva

AtifS
Tera Contributor

image.jpg

 

image.jpg

 

AtifS
Tera Contributor

Hi, @J Siva 

image.jpg

 

image.jpg

 

@AtifS Deactivate the UI Policy where the condition is "Category is software".