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‎05-11-2025 02:57 PM
My impact doesn't show up unless the category is software. I created a new UI that the condition is category is anything. Impact should be visible. Yet this hasn't helped. Can someone guide me please.
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‎05-12-2025 06:38 AM
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‎05-11-2025 08:04 PM
Hi @AtifS ,
try disabling this ui policy - My impact doesn't show up unless the category is software.
and keep the new ui policy active and check. - new UI that the condition is category is anything.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Mohd Arbaz.
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‎05-12-2025 04:41 AM
I never made a UI policy: My impact doesn’t show up unless it’s category
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‎05-11-2025 09:33 PM
Hi @AtifS ,
have you verified if any other UI policy / client script etc. are making your impact not visible?
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎05-12-2025 04:50 AM
I tried looking into that but haven't found any other policy that would do that. The closest would be if state is in cancellation make impact read-only
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‎05-11-2025 10:00 PM
@AtifS
First check the other UI policies didnt put an impact, also make the filter condition like, Category is not Software and under ui action mark visible uncheck. Make sure reverse if false is checked.
If my answer has helped with your question, please mark my answer as the accepted solution
Regards,
Deepak Sharma