Import set row state ignored

[Mark Wood]

Hello experts,

I am trying to import data in cmdb_ci_computer when I transform the data import row, the state shows me an ignored state but when I manually check the record in cmdb_ci_computer it creates entries for ci. if the state is ignored then why my instance is creating entries in cmdb_ci_computer? Please guide me thank you.

[Danish Bhairag2]

Hi @Mark Wood ,

Please check this article if it helps

https://www.servicenow.com/community/developer-forum/transform-map-ignored-row-still-inserts-target-...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0832040

Thanks,

Danish

[Mark Wood]

Hello @Danish Bhairag2 ,

I am using on before script given in the ServiceNow docs for IRE call Via import Set

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-manageme...

[Narsing1]

Hi,

if your Transform scripts contains "ignore=true" statement, then it will show as ignore even though it is inserted.

It is always better to use CMDBTransformUtil OOTB functions to go through IRE Engine and update/insert records.

Please check the below link.

CMDBTransformUtil Usage in Transform Maps 

Thanks,

Narsing