Import set row state ignored
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12-29-2023 03:35 AM
Hello experts,
I am trying to import data in cmdb_ci_computer when I transform the data import row, the state shows me an ignored state but when I manually check the record in cmdb_ci_computer it creates entries for ci. if the state is ignored then why my instance is creating entries in cmdb_ci_computer? Please guide me thank you.
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12-29-2023 03:46 AM - edited 12-29-2023 03:46 AM
Hi @abhijee ,
Please check this article if it helps
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0832040
Thanks,
Danish
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12-29-2023 05:47 AM
Hello @Danish Bhairag2 ,
I am using on before script given in the ServiceNow docs for IRE call Via import Set
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12-29-2023 07:23 AM
Hi,
if your Transform scripts contains "ignore=true" statement, then it will show as ignore even though it is inserted.
It is always better to use CMDBTransformUtil OOTB functions to go through IRE Engine and update/insert records.
Please check the below link.
CMDBTransformUtil Usage in Transform Maps
Thanks,
Narsing
