Importing Records into table using Import sets

Madhan007
Tera Contributor

Hi all ,
When data is imported into a Table using Import sets , does the Business rules , flows....etc Trigger ? 
If so , how to prevent them from triggering

please pour you insights 

Thanks in Advance !

1 ACCEPTED SOLUTION

@Madhan007 If the Run business rule checkbox is unchecked then the workflow and flows will also not trigger. Regarding UI Policy, it runs at form level and doesn't trigger if the data is imported via import set.

 

Here is the official documentation from ServiceNow about Run business rule checkbox.

Screenshot 2024-07-10 at 2.40.58 PM.png

 

Please mark the response helpful and accepted solution if it addresses your question.

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6 REPLIES 6

how do you map 13 new records to 6 existing fields in ServiceNow using import sets ? Only 4 records was mapped correctly and trying to do it manually ,I don't see a match for the other 9 records . for instance the Xl table has a field for Story ID but no such in the target story table , it does have Correlation ID, Model ID but no story Id.

Patrick15_0-1724540328362.png

 

Madhan007
Tera Contributor

Thank you @Sandeep Rajput !!