in Knowledge feedback task. assignment group not auto populating from kb article group

[Arkesh Kumar]

in Knowledge feedback task, assignment group not auto populating from kb article owner group.

KB article:

kb feedback task:

[Pradeep Sharma]

Hi Arkesh,

I am not sure if there is OOTB script to autopopulate. That said you can create a before business rule (insert checkbox to true) to update the assignment group with script as

current.assignment_group = current.article.assignment_group;

[Arkesh Kumar]

Hi Pradeep,

I have already created but still not auto populating

Before and Insert business rules

[Pradeep Sharma · Accepted solution]

Please replace it with

current.assignment_group = current.article.u_knowledge_article_owner_group; //I.e The error was it should be assignment and not assignmnet