In SOW, can "Create Incident" UI action redirect to "Related records" tab in Incident form

[Rajini2]

I am trying to show the "Related records" tab after the Incident is created from interaction. Right now, it stays in the Details tab. Is it possible to open the Related records tab, so the agent is aware of the Incident he created?

[Sumanth16]

Hi Rajini,

You can add related list to the REQ form.

Right click on the form header --> Configure--> Related Lists and select 'Interaction Related Record->Task' and save the configuration.

If I have answered your question, please mark my response as correct and/or helpful.

Thanks & Regards,
Sumanth Meda

[Rajini2]

No, it is not that. There is a Create Incident UI Action on the SOW Details. When you click that it creates an incident and stays on the details tab. I am looking for it to open the Related records tab so Agent can see the incident#. 

See the yellow highlighted items.

similar to this, 

https://www.servicenow.com/community/developer-forum/in-service-operations-workspace-create-incident...

[Dr Atul G- LNG]

Hi @Rajini2 

For thsi, 

Go to native view of interaction

Change the view to SOW

Right click on context menu -- related list - Add which list you want to do.