Hi Team ,
We have a requirement that when ever we are going to resolve the incident . In the Resolution Notes ' Below steps were followed to resolve the incident- ' This text has to be display has a watermark .
can any one please provide onsubmit script for this ,
Hello @nameisnani
You can try below 2 options-
1. If you want the watermark to be visible before submitting the record and to disappear when the user starts typing, try creating an onChange client script that triggers when the state changes to 'Resolved' as shown below.
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
if(newValue == 6){
var resolutionField = g_form.getControl('close_notes');
if (resolutionField) {
resolutionField.placeholder = 'Below steps were followed to resolve the incident-';
}
}
}The watermark will display as below screenshot when state changes to resolved.
2. If you want to display the watermark as text in the Resolution Note field, you can also create an onChange client script that triggers when the state changes to 'Resolved.' In this scenario, the watermark will not disappear and will be considered as text.
Type- OnChange
Field Name- State
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
if(newValue == 6){
g_form.setValue('close_notes','Below steps were followed to resolve the incident- \n');
}
else if(newValue !== 6){
g_form.clearValue('close_notes');
}
}
You can add steps followed by 'Below steps were followed to resolve the incident-' watermark.
Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.
Thanks and Regards,
Ashish
