Inbound Action getting a duplicate option in requested item

[sailor_moon]

Hi All,

Hope you're all doing well!

I encountered a problem with my script in inbound action. Wherein I set the condition to if the company name is equal to Test Company the request type should automatically populate the user_request field into User Request. Instead what I get was a duplicate option. Please help me to solve this!

[Harish KM]

Hi you need to pass correct value, and name if not the duplicate will appear.

[Ankur Bawiskar · Accepted solution]

@sailor_moon 

since it's a select box variable, you should set the choice value and not the choice label

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