Inbound email action not adding comment to catalog task

[Jared Wason]

Hello, I have created an inbound email action on the sc_task table to update the parent RITM state and to add a comment to the catalog task. The parent RITM state gets updated so I know the inbound email action is processing properly. However the comments are not getting appended to the catalog task as expected despite copying the same line of code directly from another working inbound email action. I tried asking on the community forums but was not able to solve the issue. Please see attached screen shots. The issue seems to be on lines 11 and 12 of the inbound email action script. Any help or suggestions are greatly appreciated, thanks.

[rlehmann]

Are you sure your catalog tasks have a comments field on the form?
Baseline configuration has the comments field on the RITM, but only uses work notes on the catalog task.

[Jared Wason]

Yes I have verified it does have comments field on the form.

[Mike Patel]

Instead Of current.update() you need gr.update()