Inbound email action not working

[Joshua Comeau]

Can someone please let me know why this inbound email action is not working

I am not seeing it hit the sys email logs so unsure on where to start,

This is my inbound email action configuration:

[Dr Atul G- LNG]

is email properties are enable and email account set up?

[Joshua Comeau]

Yes and Yes

[Dr Atul G- LNG]

and its not a PDI. 

May I know why you checking recipient?

[Joshua Comeau]

I want whenever someone emails that mailbox / dl that it creates a sctask

I was under the impression that is the correct option?

@Dr Atul G- LNG what do you mean by pdi