Redirecting to old PDI on click of start building and but I was provided with new PDI

[NikhilSaiKumar]

Hi,

I used a have PDI with instance name "dev84083", I have a mail saying that my PDI instance has been released as part of moving the PDI's to new datacenter. I have requested a new PDI instance, I got a new instance with name "dev223109".

Now, when I am click on Start building button it is redirecting to old PDI (dev84083). When I check manage instance password it shows a new PDI information and click on instance URL on this page takes me to new PDI.

Please help how to fix this issue.

Thanks.

[Dr Atul G- LNG · Accepted solution]

Hi @NikhilSaiKumar 

This is something known issue at them moment and it is happening with many other as well. There is no support available for PDI 😞

May be I can request wait for 1/2 days, as SN is moving PDI to new data center and post that issue may get resolved. Till the time if you try login with new / old password which work for you please use. 

[NikhilSaiKumar]

Hi @Dr Atul G- LNG 

Thanks for the reply. I will wait and mark the reply accordingly.

[Dr Atul G- LNG]

Sure @NikhilSaiKumar 

https://www.servicenow.com/community/developer-blog/important-update-pdi-infrastructure-migration-ex...