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03-05-2024 11:55 AM
In the contextual search of an Incident, when the attach button is selected, I would like to display a custom message at the top of the page or alert a custom message. How do I do it?
Thanks!
Solved! Go to Solution.
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03-06-2024 08:36 AM
HI @gnewuser
Try to code here
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-06-2024 02:11 AM
Hi @gnewuser
This link will guide you where this attach button configured
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827723
https://www.servicenow.com/community/developer-forum/attach-button-for-contextual-search/m-p/2232040
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-06-2024 08:30 AM
Thanks @Dr Atul G- LNG I have the attach button showing up in the contextual search. But I want to display a message on click of the attach button that alerts the user that its going to be attached to the incident. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827723 shows how to attach but I want to display a message and I am trying to find how to do that.
Thanks
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03-06-2024 08:36 AM
HI @gnewuser
Try to code here
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-06-2024 02:30 PM
I tried adding in this UI Action visibility but it doesn't alert the message.