Incidents by Same Caller (it should display max 10 records).

[harver31]

It should display in the incident table's related list. How to limit the record maximum upto 10 ? How to achieve this scenario?

[Anand Kumar P]

Hi @harver31 ,

In list view you can increase the limit of records to show by changing configuration or system property

IN your case its related list out of the box it will be only 10 there is no such feasibility to increase the related list size in ServiceNow if you want to Limit to 10 records

Go to sys_properties.LIST-->Open glide.ui.per_page and update it with 10 but it will update for all the tables and its global chnage.

Please mark it as solution proposed and helpful if it serves your purpose.

Thanks,

Anand

[harver31]

I want only 10 records in related list section. If anyone tries to add 11th record then it should not get inserted.

[Anand Kumar P]

@harver31  You mean Add button to restrict if it is 11 th record insert in related list.

[harver31]

I want only 10 record should be display in the incident by same caller field in the related list.