Incidents View Conditions list occupies multiple lines since Vancouver

OpsTeam453
Tera Contributor

Hello.

Since the last update, the Incidents View Conditions list occupies multiple rows on the screen which leaves little screen space for the incidents on a notebook and is very annoying.

In the previous version of service now the conditions list simply was going to the right and off the screen and it occupied just one row on the screen.

 

Please give me a solution.

1 ACCEPTED SOLUTION

Hi @OpsTeam453 

 

You need HI Portal access and 

https://support.servicenow.com/now

https://hi.service-now.com/nav_to

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@OpsTeam453 

Please check for some other table as well.

Possibly a bug with Vancouver.

if so please raise a Ticket with ServiceNow from HI portal.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

OpsTeam453
Tera Contributor

Sorry, but it is the same. I created a few more filters and they continue one under each other on the page, ocupying space.

OpsTeam453
Tera Contributor

Can you please guide me how to open a ticket ServiceNow from HI portal. The interaction with actual people in service now it is pretty difficult. I only managed to find a bot

Hi @OpsTeam453 

 

You need HI Portal access and 

https://support.servicenow.com/now

https://hi.service-now.com/nav_to

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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