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01-07-2024 10:20 PM
Hello.
Since the last update, the Incidents View Conditions list occupies multiple rows on the screen which leaves little screen space for the incidents on a notebook and is very annoying.
In the previous version of service now the conditions list simply was going to the right and off the screen and it occupied just one row on the screen.
Please give me a solution.
Solved! Go to Solution.
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01-12-2024 04:43 AM
Hi @OpsTeam453
You need HI Portal access and
https://support.servicenow.com/now
https://hi.service-now.com/nav_to
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-07-2024 10:47 PM
Please check for some other table as well.
Possibly a bug with Vancouver.
if so please raise a Ticket with ServiceNow from HI portal.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-12-2024 03:45 AM
Sorry, but it is the same. I created a few more filters and they continue one under each other on the page, ocupying space.
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01-12-2024 04:40 AM
Can you please guide me how to open a ticket ServiceNow from HI portal. The interaction with actual people in service now it is pretty difficult. I only managed to find a bot
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01-12-2024 04:43 AM
Hi @OpsTeam453
You need HI Portal access and
https://support.servicenow.com/now
https://hi.service-now.com/nav_to
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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