Incidents View Conditions list occupies multiple lines since Vancouver

OpsTeam453
Tera Contributor

Hello.

Since the last update, the Incidents View Conditions list occupies multiple rows on the screen which leaves little screen space for the incidents on a notebook and is very annoying.

In the previous version of service now the conditions list simply was going to the right and off the screen and it occupied just one row on the screen.

 

Please give me a solution.

1 ACCEPTED SOLUTION

Hi @OpsTeam453 

 

You need HI Portal access and 

https://support.servicenow.com/now

https://hi.service-now.com/nav_to

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

6 REPLIES 6

OpsTeam453
Tera Contributor

To do that, it is necesary a approved ServiceNow ID, like one authorized by my employer and Snow. I will raise a bug internally from my organisation.

Yes, buddy. Proper access is required here. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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