Including Description/Help in Check Box Variable in Service Catalog

jmiskey
Kilo Sage

I am creating a new Catalog Item to display on our Service Portal.  The process owner wants a check box that looks something like this:

find_real_file.png

The problem is that the Check Box Variable does NOT have any Instructions or Help Text annotations which you can add.  The best I could do was to add a Rich Text Label after the check box field, but it is pretty ugly and too spaced out:

find_real_file.png

Does anyone have a better solution to this?

11 REPLIES 11

OK, the issue that I am running in to with this option is that I have been unable to get it to do a carriage return within the "Help Text", so it is wrapped around to three lines, lines shown in my example.  i have tried both <br /><br /> and '\n', and neither one seems to work.

After some more searching and testing, it looks like in order to get multiple lines, you need multiple statements, i.e.

function onLoad() {
	//Type appropriate comment here, and begin script below
	g_form.showFieldMsg('team_administrative_tasks','    Text line1');
	g_form.showFieldMsg('team_administrative_tasks','    Text line2');
}

However, while that creates multiple lines, it does not honor the spacing I enter for indenting, so still doesn't look very good.

find_real_file.png

I think that Widget/Macro may be the way to go, but unfortunately, I really have little experience in that.

MercBuilding
Giga Guru

You can create a macro writhe the text mentioned in that macro and in variables instead of lable select type as Macro and include the macro you created in Type specifications. You can apply styling as you like in macros as well.

Thanks,

Sravanthi

Thanks for the reply.  Sounds intriguing, but I have never done anything like that before.  Haven't really gotten into Macros yet, so I am not sure where to start on that.  I may come back to this and do some research if I cannot get the onLoad scripts option to work.

Sai122
Giga Guru

Please mark correct or helpful if provided links are helpful