Including Description/Help in Check Box Variable in Service Catalog

jmiskey
Kilo Sage

I am creating a new Catalog Item to display on our Service Portal.  The process owner wants a check box that looks something like this:

find_real_file.png

The problem is that the Check Box Variable does NOT have any Instructions or Help Text annotations which you can add.  The best I could do was to add a Rich Text Label after the check box field, but it is pretty ugly and too spaced out:

find_real_file.png

Does anyone have a better solution to this?

11 REPLIES 11

As I mentioned, I will report back after testing.  I just did that.  Unfortunately, I cannot seem to get this method to work, as I cannot figure out how to add line breaks/carriage returns.

So, I ended using a Rich Text Label after all, after the Check Box.  I did not like the default spacing it was doing between the multiple lines, but I figured out if I do it with single spacing in Word, and then Copy/Paste electing to Keep the Formatting, it looks much better, i.e.

find_real_file.png

I wish there was a little less gap between the two (it is like this because they are two different variables), but I think we can work with this.