Including Description/Help in Check Box Variable in Service Catalog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-22-2021 08:49 AM
I am creating a new Catalog Item to display on our Service Portal. The process owner wants a check box that looks something like this:
The problem is that the Check Box Variable does NOT have any Instructions or Help Text annotations which you can add. The best I could do was to add a Rich Text Label after the check box field, but it is pretty ugly and too spaced out:
Does anyone have a better solution to this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-22-2021 10:06 AM
As I mentioned, I will report back after testing. I just did that. Unfortunately, I cannot seem to get this method to work, as I cannot figure out how to add line breaks/carriage returns.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-22-2021 12:26 PM
So, I ended using a Rich Text Label after all, after the Check Box. I did not like the default spacing it was doing between the multiple lines, but I figured out if I do it with single spacing in Word, and then Copy/Paste electing to Keep the Formatting, it looks much better, i.e.
I wish there was a little less gap between the two (it is like this because they are two different variables), but I think we can work with this.