Increase character limit on the tile
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06-05-2025 11:26 AM
As can be see I the screenshots attached, I want to squeeze in more words into the tile so that user is as much informed as possible. How can I maximize the amount of characters that can be put inside the tile?
I found this → https://www.servicenow.com/community/itsm-forum/what-is-the-max-length-of-characters-that-a-catalog-... but it did not help since I could not find the HTML snippet this person is alluding to.
I found this HTML snippet →
<div class="text-muted item-short-desc catalog-text-wrap" style="white-space: normal; overflow: visible; text-overflow: initial;">
{{::item.short_description}}
</div>
Which I changed to →
<div class="text-muted item-short-desc catalog-text-wrap" style="white-space: normal; overflow: visible; text-overflow: initial;">
{{::item.short_description}}
</div>
But that did not help at all.
Would someone please advise?